Shipping & payment
Shipping
Germany
Within Germany we ship our orders with DHL.
There is no minimum order value for online orders. For each order up to a value of 55,00 € (incl. VAT) with a delivery address in Germany shipping costs of 5,90 € will be charged. Orders with a higher value of goods will be shipped free of charge within Germany.
European Union
We ship to Austria, Belgium, the Netherlands, Luxembourg, Denmark, Sweden and Estonia with DHL International.
There is no minimum order value for online orders. For each order up to a value of 150.00 € (incl. VAT) with a delivery address in one of the above EU countries, shipping costs of 15.90 € will be charged. Orders with a higher value of goods will be shipped free of charge.
Good to know: In summer temperatures, we automatically ship your order with cooling. During a hot spell with temperatures above 30 degrees, we can no longer guarantee sufficient cooling and will only ship after this has ended. We ask for your understanding!
Delivery times
Germany
The delivery usually takes place in 3-5 working days. The DHL shipping time within Germany usually is 1 - 3 working days.
European Union
The delivery usually takes place in 4-6 working days. The DHL delivery time within the EU usually is 2-4 working days.
During the company holidays, the shipping will take place within 2-3 weeks.
Payment methods
You can either pay by credit card, PayPal or payment in advance.
If you choose payment in advance, please transfer the invoice amount to the following account, stating the order number: Berliner Sparkasse, IBAN: DE18 1005 0000 0190 3686 32, BIC: BELADEBEXXX