Terms & conditions

Terms and Conditions

For Sawade GmbH Online Shop.

1. Validity

Our following terms and conditions are exclusively authoritative for all deliveries and services offered and processed via our online shop. For other services (especially to business customers) separate terms and conditions apply.

2. Conclusion of contract, minimum order value, printout of order data

The offers presented in our online shop are subject to change without notice. There is no minimum order value for online orders. By sending the order, you are making us a legally binding offer to purchase. However, a purchase contract is only concluded when we accept your order by delivering the goods.

We will confirm the receipt of your order by e-mail. You can cancel any order free of charge until the morning of the following working day, 8.00 a.m. This is without prejudice to your right of cancellation (see section 5 below).

We also reserve the right to cancel any order. This applies in particular in the event that no payment is received within 14 days of the order.

Beyond the order data required for processing the order, the individual contract text is not stored by us. It can therefore no longer be called up by you after the order process has been completed. However, you can save or print out the data of your order.

3 Prices, shipping costs

1. All prices stated on the website are in Euro and include the applicable value added tax.

2. Shipping within Germany: for orders up to a value of goods of 49.00 EUR (incl. VAT) an additional shipping fee of 5.90 EUR is charged. Orders with a higher value of goods will be shipped free of charge.

3. Shipping to Austria, Belgium, Netherlands, Luxembourg, Denmark, Sweden, Estonia: for orders up to a value of 150,00 EUR (incl. VAT) an additional shipping fee of 15,90 EUR will be charged. Orders with a higher value of goods will be shipped free of charge.

4. Deliveries to other countries require a prior agreement.

4. Payment, delivery

1. the purchase price is due immediately upon ordering. Payments can only be made by credit card, PayPal or payment in advance.

2. If you choose payment in advance we ask you to transfer the amount due to the following account, stating the order number in the reason for payment: Berliner Sparkasse, IBAN: DE18 1005 0000 0190 3686 32, BIC: BELADEBEXXX

3. The delivery of the goods will only take place after receipt of your payment. It will be sent to the delivery address you have specified. If this is reasonable for you, we are entitled to make partial deliveries. This will not result in any additional shipping costs for you.

5. REVOCATION INSTRUCTION

Consumers have a fortnightly right of withdrawal.

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.

In order to exercise your right of revocation, you must inform us (Sawade GmbH, Wittestraße 26e, 13509 Berlin, service@sawade.berlin, telephone: 030430060, fax: 0304300657) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any event within fourteen days at the latest from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period. We shall bear the costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the condition, properties and functionality of the goods.

 

Sample revocation form

 

(If you want to cancel the contract, please fill out this form and send it back).

- To Sawade GmbH, Wittestraße 26e, 13509 Berlin, service@sawade.berlin, Fax: 0304300657

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)            /           received on      (*)

 

- Name of the customer(s)

 

- Address of the customer(s)

 

- Signature of the customer(s) (only in case of communication on paper)

 

- Date

 

(*) Delete as applicable.

6. Warranty

In case of defects of the delivered goods you are entitled to the legal warranty rights.

For any claims for damages against us, however, the special provisions of clause 7 shall apply.

7. Liability

Our liability for damages, regardless of the legal basis (in particular in the event of delay, defects or other breaches of duty), is limited to the foreseeable damage typical for the contract.

The aforementioned limitation of liability does not apply to our liability for intentional conduct or gross negligence, for guaranteed characteristics, for injury to life, body or health or under the Product Liability Act.

8. Data protection

Our separate privacy policy applies.

 

10. Choice of law

All legal relations between you and us shall be governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods. The applicability of mandatory standards of the country in which you have your habitual residence at the time of conclusion of the contract shall remain unaffected by this choice of law, as shall the applicability of mandatory international private law regulations.

11. Alternative dispute resolution according to Art. 14 para. 1 ODR-VO and §36 VDBG:

The European Commission provides a platform for Online Dispute Resolution (OS), which can be found at http://ec.europa.eu/consumers/odr/. Consumers have the possibility to use this platform for the settlement of their dispute. We are generally prepared to participate in out-of-court conciliation proceedings.

12. Final provisions

Should individual provisions of these terms and conditions be or become invalid in whole or in part, the validity of the remaining provisions shall not be affected.

Revocations form

(If you want to cancel the contract, please fill out this form and send it back).